Simply put, leadership matters! The cornerstone of organizational productivity is the effective and efficient performance of organizational members under the guidance of effective leaders. Our consulting practices are rooted in strong structural analysis and enhancement of leadership effectiveness. Where others may see personal poor performance and personal management failures, we see unintended consequences of structural designs that require structural adjustments for improved leadership performance. Good leaders need to be well knowledgeable about structural conditions that may hinder optimum performance of followers. Through our services we help organizational leaders be better attuned to all structural issues that may hinder or enhance employee performance.
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A common perception in organizations is that anyone at the head of a unit or in a position of authority is a leader. This perception often leads organization members to refer to organization executives, managers and supervisors as leaders, and these unit heads also tend to refer to themselves as leaders. Management or headship, however, does not equate leadership. That is, because one is a manager or supervisor does not make one a leader. While good management is able to get subordinates to work productively to achieve set goals, good leadership is able to induce greater performance from followers beyond ordinarily meeting expectations. This is because managers rely on their positions of authority to get compliance from their subordinates, but leadership is a behavioral pattern that makes followers voluntarily wish to perform under a leader. Those who voluntarily wish to work due to the influences of a leader are likely to willingly perform and contribute to organizational goals beyond set expectations. Because workers perform far better under the influence of leadership than under the authority of management, every organization needs leaders more than managers. However, while managers can be hired, leaders cannot be hired because leadership is a behavioral pattern. Managers, therefore, can learn to transform management into leadership by learning and practicing essential leadership behaviors.
We Help Managers Become Leaders
At Crown Business Consulting, we conduct leadership seminars that educate organizational executives, managers and supervisors about leadership behavioral patterns that transform management into leadership, as well as transform subordinates into followers. Our seminar content is backed by 30 years of university teaching and scientific research in organizational studies and leadership performance. Our leadership seminars are very engaging and highly informative. Contact us today to schedule your seminar, and soon after, see your managers become leaders.
While workers provide the means to ends in organizational hierarchy, leaders are important for internal and external maintenance of organizational activities and relationships. The list of leadership behaviors necessary for effective leadership within an organization and with outside constituencies of an organization is endless. However, depending on the organization and particular positions, a leader needs to be effective in those behaviors that are necessary for leadership success in a particular position within a particular organization. That means leadership success is contingent on particular internal and external organizational factors that must be recognized and measured to assess leadership effectiveness. Also, since leadership efforts are directed at a leader’s followers or subordinates, the best way to understand leadership effectiveness is through the perceptions and actions of followers.
Our Assessment Method
At Crown Business Consulting, LLC, we use our own designed and scientifically tested effective leadership assessment method called the Essential Behavioral Leadership Qualities [EBLQ] approach to assess leadership effectiveness. Unlike most other leadership effectiveness methods, our EBLQ method is standard-based. We assess the effectiveness of a leader in a particular position based on the essential behaviors necessary for effective performance at the leader’s particular position. This means that we personalize our leadership assessment for each leadership position. What is necessary for leadership success at one level may be completely different from that of another level. Also, what is necessary to be an effective leader in one organization may be different from that of another organization.
The EBLQ Advantage
The advantage of the EBLQ method over other leadership assessment tools, is that it allows us the opportunity to measure each leader’s effectiveness relative to the conditions of each particular leader in each particular organization. We do not use a one-standard-fits-all assessment instrument for all clients. Because our EBLQ assessment method is position and organization-specific, our method produces a coaching effect for each leader. Through our EBLQ assessment method, we are able to show a leader where he/she is very effective and where he/she may need to invest more energy to develop greater proficiency.
Organizational leaders at every supervisory or management level can benefit significantly from executive coaching. Coaching allows an executive to run his/her ideas on important performance questions by a neutral person, the consulting coach, for non-biased assessments and guidance for actions. It is very common for managers and executives to not always see the entire picture of all relevant information and organizational activities necessary to effectively resolve the day-to-day concerns that the executive must manage. Even when the executive is well informed, too often, his/her approach to handling many issues are clouded with organizational tradition, experiential biases, latent values and a myriad of constraints that limit the executive’s perceived options for actions. At Crown Business Consulting, LLC, we provide executive coaching that takes all important organizational realities into considerations, but from a non-biased position, so as to open possibilities of actionable options to the executive. Our coaching is strongly rooted in the sociological and psychological science of human behavior in organizations. We coach from proven intellectual scientific perspectives to provide suggestions that produce effective solutions to many areas of employee actions that may hinder organizational performance. We specialize our executive coaching in the areas of Leadership effectiveness, Conflict management and Career development.
Many organizations seek continuing education and learning on diversity related issues for their executives, managers, supervisors and workers. Diversity seminars and workshops often prove to be very sufficient and effective for such organizational needs. Backed by several years of university curriculum development and professorship in race-ethnic relations and organization diversity management, Crown Business Consulting, LLC delivers intellectually accurate diversity seminars and workshops that are well grounded in sociological and social psychological processes of human behavior. Our seminars and workshops are lively, audience participatory, thought provoking, stimulating and intellectually rich. Our seminars are especially effective in understanding diversity, dealing with difference, integral inclusion and making diversity work for organizations. Through our seminars and workshops, organization leaders will learn how to effectively harness organizational diversity to enhance organizational performance, productivity and, hence, profit. We deliver both half day and all day seminars and workshops that meet the needs of our clients.
Today’s progressive organizations value diversity inclusion. By diversity inclusion, progressive organizations try to expand their personnel and customer base to include a broad range of categories of people with fresh and diverse perspectives on problem solving. While many organizations are still primarily homogenous in their employees and customer base, scientific studies on employee performance have shown that heterogeneous work groups are more productive than homogeneous work groups, and that heterogeneous customers expand market shares and revenues for organizations. While diversity inclusion is without doubt a productive venture, the concept of diversity implies “difference”, and difference must be well planned and managed to enhance organizational success. At Crown Business Consulting, LLC, we are well versed and skilled in making diversity work. We use advanced knowledge of sociological and social psychological principles of human behavior in mixed work-group settings to help clients develop and implement good diversity plans. We help clients develop and manage plans that include integral inclusion of diversity as well as managing diversity to eliminate or minimize unintended drawbacks of diversity.
Does your organization want to do research to get the opinions of your workers on various organizational issues and activities?
Does your organization wish to know the opinions of its clients and customers?
Does your organization want to know about general attitudes toward its products and services?
Does your organization want to do a research to determine the best location to establish its new branch?
Whatever question you wish to answer that requires social research, Crown Business Consulting, LLC is available to meet your research needs. Our research is grounded in years of professional scientific research experience. We do both statistical and non-statistical research. We are equally strong is conducting effective quantitative surveys and focus-group interviews with cutting edge analytical tools to give you the best knowledge upon which to make effective organizational decisions.